Have you noticed a workmate behaving differently? Do they not seem their usual self?
Many people will be hesitant to starting a conversation out of fear of
- causing offence or making things worse
- harming their working relationship
- not wanting to get involved
- not being sure how to respond
If you're concerned about someone, approach them and start a conversation. Try to understand their situation and encourage them to seek support.
Helping the person find further information and support services can also be really useful, as this step can seem overwhelming for someone with anxiety or depression.
Remind yourself that this is no different to talking about how someone's feeling – the topic is just a bit more delicate. Remember you may be the only person to have noticed changes in their behaviour or have the courage to start a conversation. This may be pivotal in them getting the help and support that they need to get and stay well.
Planning the conversation
When you’re preparing to approach someone, it can be helpful to:
- Find out what help is available within your workplace. If you work in a larger organisation, does it have an Employee Assistance Program (EAP)?
- Find out what other support services are available
- Consider who should be having the conversation. Are you the best person or would another workmate or someone from HR be more suitable?
- Think about the most appropriate time and place. Find somewhere private where the person will feel comfortable.
What to say
Whether you’re a manager concerned about someone in your team or speaking to another workmate, the following tips will help you have the conversation. Don’t worry if you don’t quite know what to say. Just by being supportive and listening, you’re helping to make a difference.