I'm Mick Bourke, and I'm the Chief Executive Officer of the CFA. Workplace mental health has been a consideration for CFA for probably, 30 years or more. We're an organisation with a mission that's about protecting lives and property. In the pursuit of that, we do many things that can bring about trauma to our people. And since last Wednesday, 30 years ago, we've invested heavily in having a very good mental health care system at CFA.

Every day in our workplace, our members face physical and emotional challenges. Looking after the mental health of our members is critical to ensure that they're ready to protect the community in their time of need. It's also really important in making sure that we've got a harmonious workplace and that the long term health and safety of our members is catered for.

My role in creating a mentally healthy workplace for CFA has been to engage my fellow leaders, whether they be at the executive level, the regional level or brigade level. In all those places, are the people leading the teams understand that mental health is as important as physical health and that both can be injured if we're not careful. They take their responsibilities seriously. If they need specialist support, with a well being group within CFA, they can give them that support.

To help deal with mental health in CFA, we've introduced a three-step process. First step is to identify their own mental health risks. The second is to be aware of when those risks are realised and it's having an impact on members and individuals. The third step is to take action and seek help to deal with the problem when it's been identified. After a trauma, everyone is affected. Sometimes this plays out, not only in the workplace, but also, at home. So it's really important that we understand as an organisation... You know, managers and our workers... That an adverse reaction is a normal reaction to an abnormal event. And we're here to help and support our members in dealing with those reactions.

I think CFA continues to improve its programs, uses the best experts, the best psychologists and well-being teams to support and ensure that we continue to progress. But I think there's a long way to go. So the battle's never over, and we won't let it go.